reach out to Krug
All of our watches at Krug are protected with a 2 year Movement Warranty.
This Warranty can be claimed if the watches movement is malfunctioning in any way. Please contact us with a description on the issue and we will respond as soon as possible.
Please be advised, this warranty does NOT protect against a dead or malfunctioning BATTERY or any damage to the watch case or watch band. So we recommend, that if you are having an issue with your watches movement, please replace the battery before contacting us.
WE HIGHLY ADVISE OUR CUSTOMERS TO KEEP ANY PROOF OF PURCHASE DOCUMENTS TO SUPPORT WARRANTY CLAIMS.